top of page

FAQ

  • I've cracked my iPhone Screen, how long will it take to repair?
    At PhoneXRevamp, we understand the frustration and inconvenience caused by a damaged phone screen. That's why we've designed a seamless repair process that's easy, cost-effective, and hassle-free. Here's how it works: • Visit our website and click "Select My Model" to begin the process. • Our intuitive AI assistant will ask you a few simple questions about your device and the issue. • You'll receive an upfront estimate for the cost and repair time. • If you choose to proceed, we'll email you a shipping label to print and affix to a padded envelope. • Simply drop your device in the mail, and we'll immediately begin the repair process upon receiving it. Our streamlined process ensures a quick turnaround: • As soon as your device arrives, it goes through our diagnostic checking system. • You'll receive an email or text confirming the problem and providing a final cost and repair date. • Login to our website and approve the repair, or request a free return if you change your mind. • Most repairs are completed within 24 hours, and you'll have your newly repaired phone back within 72 hours of shipping it to us. We prioritize your convenience and satisfaction. With our immediate repair service, all you need to do is click "Proceed with Repair," and we'll take care of the rest. Get your device back in top condition, quickly and hassle-free.
  • How does this service work?
    Is your iphone's screen damaged? Camera not working? or unsure what the problem is? Don't worry, PhoneXRevamp has got you covered! We understand the frustration of a damaged phone, and that's why we've made the repair process easy, cost-effective, and hassle-free. Here's how it works: - Visit our website and click on "Select My Model" - Our intuitive AI assistant will ask you a few simple questions - You'll receive an estimate for the repair cost and turnaround time - If you're happy with the quote, proceed by selecting "Repair My Phone" - We'll email you a prepaid shipping label to stick on a padded envelope - Send your device to our repair center, and we'll immediately run diagnostic checks - You'll receive an email or text confirming the issue and providing a final cost and expected delivery date - Login to our website and approve the repair, or request a free return if you change your mind The best part? We begin repairs as soon as you click "Proceed with Repair." Most repairs are completed within 24 hours, and you'll have your phone back in top condition within 72 hours of shipping it to us. At PhoneXRevamp, we prioritize your convenience and peace of mind. Say goodbye to cracked screens, dead batteries, or problems you can't get your head round, and hello to a seamless repair experience. Trust us to bring your phone back to life, hassle-free!
  • What peace of mind do you offer?
    At 'PhoneXRevamp', trust and peace of mind are a must. When you choose us for your iPhone repair, we understand that having no access to your device, and the thought of losing everything on it causes frustration, anxiety and stress. We insure your iPhone from the moment you send it until it's safely back in your hands, whether you proceed with the repair or not. Our warranty ensures quality service, leaving no doubt about the reliability of our online repair service. You'll be able to keep track of your phone, it's repair status, cost, delivery date either online or via our helpdesk.
  • I'm worried about sending my phone, i've not used an online service before
    Choose PhoneXRevamp for iPhone repair with peace of mind! Your device is insured from shipment to return, even if you opt not to repair with us. We provide warranties on all repairs, ensuring lasting quality. Trust us to handle your device with care, eliminating doubts about online repair services.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
bottom of page